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At Hey Memo, we aim to deliver your order as quickly and smoothly as possible. Below, you will find all the details about our shipping process, including delivery times, costs, and tracking information. If you have any questions, please don't hesitate to contact us; we are here to help.

1. Where We Ship:

We currently offer worldwide shipping. Please proceed to checkout to verify whether delivery is available to your country.

2. Handling Time:

Orders are processed within 1–3 working days. If you place an order after 02:00 pm, we will process it on the next business day.

3. Delivery Timeframes:

The transit time varies based on the selected shipping method. Please refer to the table below for detailed transit time information.

Shipping Services Transit Times
Standard 7–12 working days
Priority 5–11 working days

4. Shipping Costs:

The shipping cost varies depending on the selected service. Please refer to the details provided below.

  • Standard Shipping: Free
  • Priority Shipping: £3.95

5. Shipping Carriers:

We ship via UPS

6. Tracking Your Order:

Once your order ships, we’ll email you a tracking number along with a link so you can follow your package online.

7. Contact Us:

If you have any questions about your shipping or order, just reach out to us at help@heymemos.com. We usually get back to you within 24 business hours. Our support team is available Monday through Friday, from 7:00 AM to 3:00 PM, to help you out.